There are pros and cons to every mode of conversation. Emailing people is convenient for the sender, because it can be done any time, day or night, or weekend, without disturbing the recipient. It also gives you control over the conversation. You say what you want and then send. Poof - you are done.
If you text, the notification may seem like an annoyance, especially if it is for business but sent out of office hours. There also seems to be an expectation of an instant reply. On the other hand, phone calls are usually left to business hours. But are they effective enough for what you want to say?
Sometimes information can be misinterpreted when it is a one-way conversation. Also, when you talk to people, you pick up on subtle verbal cues that people may not even know they are giving. If there is a question in the conversation, it can be answered more directly instead of 12 emails or text messages back and forth.
There is also the issue of productivity, According to the McKinsey Global Institute, they have determined that we spend 28 percent of our workweeks reading, writing or responding to email. How much of that is vital communication and how much is simply "got it", "I'll take care of it", or "You've got to be kidding"? The very fact of it being one-way conversation, I believe, makes it less productive. Besides, the more we rely on electronic communication and forsake the human touch, the more we actually isolate ourselves from each other. Sure the job may get done, but a little more human interaction never hurts. Pick up the telephone and call me at 416-467-1661. I would love to talk to you.